To your door, without the drama.
Honest delivery windows and straightforward returns. Here's the fine print, minus the fine print energy.
Free metro delivery over $1,000.
A cot, a wardrobe or a whole nursery shouldn't cost a fortune to get home. In Sydney, Melbourne, Brisbane and Adelaide metro, delivery is never more than $89 on orders over $400, and free on orders over $1,000. Everywhere else in Australia, orders over $400 save up to 40% on delivery.
Rates are worked out live for your postcode and the actual cartons in your order, and you'll see the exact amount in your bag and at checkout before you pay.
Bulky furniture (cots, wardrobes, chests) travels with a two-person carrier. Prefer to skip delivery altogether? Click & collect is free from our Revesby showroom.
Metro means Sydney, Melbourne, Brisbane and Adelaide metropolitan postcodes. Everywhere else, orders over $400 get 40% off the live rate with a minimum delivery charge of $89. If your live rate is already under $89, you pay the live rate. Order value is your product total before any discount code. Offers apply to Standard delivery; Express is available at checkout at an extra cost.
Windows are estimates and can vary with courier volumes and your exact postcode — you'll get tracking as soon as your order is dispatched.
Changed your mind?
Order carefully — change-of-mind refunds or exchanges aren't automatic. We may offer one on a case-by-case basis, provided the item comes back within 14 days of receiving your order, unused and in its original packaging with manuals, tags and accessories intact, and you have your proof of purchase.
Contact us first on 1300 732 599 or info@lovencare.au and we'll give you a Return Authorisation Number and the best way to send the item back. Refunds are issued to your original payment method once the product arrives back with us. Unless we sent the wrong item, return postage is at your cost — drop-off at our Revesby showroom is always free.
If a product is faulty, you're covered under the warranty and Australian Consumer Law — repair, replacement or refund. Start with two photos via the contact form.