Built to last. Backed to match.

All Love N Care products are guaranteed for twelve months from the date of purchase. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

This warranty covers faults which develop through faulty materials and workmanship. Misuse, accidental damage, normal wear and tear or neglect are not covered.

If a fault becomes apparent, please return the item to the store of purchase with your receipt and let them know what the defect is. We will then arrange for its repair, or it will be assessed for replacement, as expediently as possible. The benefits of this warranty are in addition to other rights and remedies under the law in relation to the goods to which it relates.

If you are unable to return the item to the store of purchase, contact Love N Care on free call 1300 732 599. Where you send the product directly to the manufacturer, you may be liable for the costs of transportation to and from Love N Care. Love N Care will meet the reasonable expenses incurred in making a warranty claim — you can claim expenses by contacting our customer service team on 1300 732 599 or info@lovencare.au.